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Terms and conditions of use

Terms of Use for VI HP AB

Welcome to VI HP AB's e-commerce store for medical devices and advice. By using our website and our services, you accept our terms of use. Please read the terms carefully before continuing to use the website.

1. General terms and conditions

1.1 Validity: These terms and conditions apply to all purchases and use of services through our website. www.vihp.se.
1.2 Changes: We, HP AB, have the right to update or change these terms and conditions. Changes do not affect existing agreements without your consent, in accordance with Swedish consumer law. The latest version is always published on our website.
1.3 Approval: By using the website and/or making a purchase, you agree to these terms and conditions.

2. Company details

VI HP AB
Corporate registration number: 559485-9760
VAT registration number: SE559485976001
GLN: 7309861023320
F-tax: Approved
Phone: 031-87 87 55
E-mail: vihp@vihp.se
Address: Byalagsgatan 13A, 418 74 Gothenburg (Kyrkbytorget)

3. User account

3.1 Registration: To shop, you may need to create an account. You are responsible for protecting your login information and for all activity that occurs through your account.
3.2 Unauthorized use: If you suspect unauthorized access, please contact us immediately at support@vihp.se.

4. Privacy and cookies

4.1 Integrity: We value your privacy. Please read our privacy policy for information about how we handle your personal data.
4.2 Cookies: We use cookies to improve your experience. For more information, please see our cookie policy.

5. Secure E-commerce

We at HP AB are certified with Secure E-commerceYou can check our certificate via this link or by searching directly on the Swedish Trade website.

6. Contact for questions

For questions about the terms of use or your rights, please contact us:

VI HP AB
Byalagsgatan 13A, 418 74 Gothenburg (Kyrkbytorget)
E-mail: vihp@vihp.se
Phone: 031-87 87 55

Statutory rights: The terms and conditions comply with current Swedish law. We cannot agree on anything that entails worse terms for the customer than what is stated in the Consumer Purchase Act.

7. Important links

Below you will find useful links for you as a consumer:

General Complaints Board (ARN) – ARN is an authority that resolves disputes between consumers and businesses. ARN is impartial and does not provide advice on individual cases.

Consumer Agency (KOV) – KOV works with supervision, controls, information, knowledge building, external monitoring and international issues so that consumers can make informed choices and not be harmed when they buy goods or services.

Hello consumer – Hallå Konsument is a nationwide information service coordinated by the Swedish Consumer Agency. You can contact this service with questions about purchasing goods and services, complaints, shopping sustainably and anything else that you as a consumer may need support with.

Consumer Europe – Consumer Europe's task is to provide you as a consumer with information and advice when you buy goods and services outside Sweden within the EU, Norway and Iceland. The service is completely free of charge.

The Telecom Advisors – Telecom advisors provide impartial and free advice to consumers about television, telephony and broadband subscriptions.

Consumers – Independent and free guidance in banking and finance. The website is shared by the Consumers' Banking and Finance Agency and the Consumers' Insurance Agency.

Sweden's consumers – Swedish Consumers is an independent, democratically anchored non-profit organization that stands on your side. They fight for all consumers' obvious right to protection, influence and the opportunity to make informed and sustainable choices.

Advice and Findings – Råd&Rön is a good magazine for those who want to simplify their everyday lives. It gives you clear and straightforward information about goods and services. If you have Råd&Rön, you don't have to spend so much time mapping and researching what suits you best in the overwhelming range of goods and services.

The wallet in Swedish Radio – Plånboken is a helping voice in everyday economics. Here, listeners' questions are mixed with useful reports from experts. Every week, we talk about things that affect household finances and us as consumers. Here you will find economic journalism that everyone understands!