Contact information rehab shop and aids VI HP

See phone number, address, website and opening hours.

Contact details

• Phone: 031-87 87 55

• E-mail: vihp@vihp.se

• Address: VI HP AB, Byalagsgatan 13A, 418 74 Gothenburg

• Chat: Our chatbot is available on the site 24/7 for quick questions.

Opening hours

• Monday – Friday: 10:00 – 19:00

• Saturday: 10:00 – 17:00

• Sunday: 10:00 – 15:00

Getting in touch with us at Rehabbutik och hjäljmedel VI HP is easy and safe. We are always ready to give you advice, answer questions and guide you to the right products – whether it concerns everyday aids, advanced care products or accessories.

We know that the right assistive devices can make a big difference in everyday life. That's why our goal is to offer both personal service and broad accessibility. When you contact us, you get access to our combined knowledge and experience in rehabilitation, ergonomics and safety solutions for home and care.

Personal service and customized advice

We always listen to your needs before making recommendations. Whether you call, email or visit our store, you will speak with knowledgeable staff who can help you compare products and find the right solution. If you have specific requirements for function, size, weight or area of use, we can guide you to alternatives that meet your wishes.

Large range for different needs

With us you will find aids for mobility, hygiene, exercise and everyday activities. We offer both new products, rental options and sometimes used solutions that are carefully checked and cleaned. This allows you to choose what suits your budget and needs best.

Opportunity to try some products in store

In our physical store in Gothenburg you can try out selected aids, such as walkers, shower chairs and seat cushions. This gives you a chance to feel the comfort, stability and function before you decide. However, for hygiene and safety reasons, not all products can be tried, but we always inform you about this in advance.

Easy access to our range online

For those of you who are unable to visit us in person, we offer a complete e-commerce where you can view our entire range, read product descriptions and order directly to your door. Our website works just as well on mobile as on a computer, and we have filters and search functions so you can quickly find what you are looking for.

Payment options and secure trading

We offer payment via card, Swish and partial payment through our partners. Our e-commerce is certified with Secure E-commerce, which means we follow strict guidelines for secure payment and customer protection. You can check our certificate via this link:
Safe E-commerce – Certified e-retailers

Our company information

• Company name: VI HP AB

• Organization number: 559485-9760

• Registration date: 2024-05-31

• Approved for F-tax

• VAT registration number: SE559485976001

• Global Location Number (GLN): 7309861023320

• ISO 6523 code: 0007:5594859760

• DUNS number: 353524878

• EORI number: SE559485976

Advice before contacting us

If you have contact with a doctor, occupational therapist or physiotherapist, it may be a good idea to consult with them first to get a clearer picture of what type of assistive device you need. With that information, we can give you even more accurate guidance.

We help you all the way

From the moment you first contact us until you use your assistive device, we are by your side. We also offer post-purchase support and can provide tips on maintenance and use. In some cases, we also offer assembly assistance.

More than just sales

For us, it's not just about selling products. We want you to feel confident with your purchase, understand how the product works and be able to use it optimally. That's why we're happy to share guides, articles and sometimes workshops to give you the knowledge you need.

Link tips for more information about assistive devices and consumer protection

• 1177 Care Guide – Information about assistive devices and how to access them. (HERE)

• Consumer Agency – Advice and support in consumer matters. (HERE)

• The General Complaints Board (ARN) – To resolve disputes between consumers and businesses. (HERE)

• Our Online Store: Rehabbutik Assistive devices – buy online