Accessibility statement for VI HP AB
At VI HP AB, digital accessibility is a natural part of our business. Our website, vihp.se, is an e-commerce platform specializing in assistive devices, wheelchairs, bathroom products and other quality products that make everyday life easier. We want all visitors – regardless of age, functional ability, personal circumstances or technical aids – to be able to access our content, shop safely and get relevant information without obstacles.
We also offer a variety of articles and guides on our blog to help our users better understand and use our products. These resources are designed to provide more information on how to choose the right assistive device, tips for safe use, and stories from satisfied customers who have experienced improved quality of life through our products.
We are always striving to improve our Accessibility Statement to ensure that everyone can use our website without barriers.
Our vision and commitment
By following our Accessibility Statement, we guarantee a high level of user-friendliness for all visitors.
We believe that increased awareness of accessibility can make a big difference in society. That's why we actively work to educate our customers and partners about the importance of accessibility. We regularly organize workshops and seminars to share knowledge and experiences, which allows more people to contribute to a more inclusive environment.
We have also implemented user testing with focus groups that include people with various disabilities, which gives us valuable feedback on how we can improve our website and services. By involving users in the development process, we can ensure that our solutions truly meet their needs.
For us, accessibility is more than a technical issue. It is part of our customer service, our commitment to inclusion, and our focus on user-friendliness. We see accessibility as an investment in quality and strive to always offer a website that works for as many people as possible.
VI HP AB adheres to WCAG 2.1 guidelines at Level AA, the international standard for web accessibility. These guidelines ensure that websites are understandable, useful, robust, and accessible to everyone.
Our team also works to constantly update and optimize our technical solutions to ensure that we not only meet but exceed the standards set. We conduct regular checks of our website to identify any new obstacles that may have arisen and implement prompt actions to correct them.
It is important to us that our Accessibility Statement is clear and easily accessible to all users.
How we work with accessibility
We combine manual testing and automated tools to identify and improve accessibility on our website. We also use the CookieYes Accessibility Widget, which allows visitors to customize their experience by:
- Change text size and line spacing
- Adjust contrast and color settings
- Switch between dark mode and high contrast mode
- Pause or hide animations
- Navigating with keyboard and alternative controls
- Using the website with a screen reader
Technical measures and design principles
To ensure that our website is accessible and easy to use, we work according to the following principles:
- All images and product photos have descriptive alt texts
- Headings are structured in a logical order (H1, H2, H3)
- Texts are written in plain language with a focus on comprehensibility
- Forms include clear labels and instructions
- PDFs and downloadable files are optimized for screen readers
- The website is responsive for computer, tablet and mobile
- Color contrasts are used for clear readability
- Interactive elements work even without a mouse
Continuous development and improvement
A good Accessibility Statement is a cornerstone of our operations and our work to reach everyone.
Accessibility is an ongoing process. We HP AB regularly review the entire website, at least twice a year, to find and address any obstacles. Our team is continuously trained in accessibility principles and all new features are reviewed before publication.
Feedback and contact
We appreciate feedback that helps us improve our accessibility. If you experience any problems using our website, please contact us:
- E-mail: vihp@vihp.se
- Phone: 031–87 87 55
- Address: VI HP AB, Byalagsgatan 13A, 418 74 Gothenburg
We will respond as quickly as possible and resolve any obstacles without delay.
To further improve accessibility, we also offer training for our employees so they can assist customers with specific needs. We believe that every employee has an important role in creating a welcoming and helpful atmosphere for all visitors.
Our ambition going forward
Our goal is to be a role model in e-commerce for assistive devices. By constantly developing our accessibility, we want to contribute to a more inclusive online healthcare and assistive devices sector. When you shop at VI HP AB, you not only get quality products, but also the security of supporting a company that takes accessibility very seriously.
Accessibility Statement – VI HP AB
A website built for everyone to use, regardless of their needs. Our Accessibility Statement is at the heart of our efforts to achieve this goal.
We are committed to following our Accessibility Statement and making necessary improvements continuously.
If you have any suggestions on how we can improve our Accessibility Statement, please do not hesitate to contact us.
We hope that our Accessibility Statement inspires others to think about accessibility in their own web projects.
With our Accessibility Statement, we demonstrate our commitment to creating an inclusive web experience.
We also value feedback from our customers and encourage them to share their experiences. By having an open dialogue, we can better understand how we can improve our service and products. We have implemented a simple feedback process on our website, making it easier for users to share their thoughts with us.
Our goal is to inspire other e-commerce companies to prioritize accessibility and inclusion. By sharing our successes and challenges, we hope to create greater awareness of the importance of making digital platforms accessible to all. More and more companies are realizing that an inclusive strategy not only benefits their customers, but also their own brand and business results.
We believe that our work on the Accessibility Statement is essential to creating a website where everyone can feel safe and welcome. We want customers to be able to shop knowing that their needs are taken seriously and that they can always get help when needed.
Through our efforts, we aim to set the industry standard for accessibility and demonstrate that it is possible to combine business success with social responsibility. With our Accessibility Statement, we demonstrate our commitment to creating an inclusive web experience, which we believe is essential for a successful business today.
More about this can be found at Swedish Trade
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