Accessibility statement for VI HP AB
At VI HP AB, digital accessibility is a fundamental part of our work. Our website, vihp.se, is a platform for e-commerce in assistive devices, wheelchairs, bathroom products and other quality products that should be usable by everyone – regardless of functional ability, technical aids, age or personal circumstances. We strive to ensure that every visitor can access our content, make purchases and access information without barriers.
Our vision and commitment
Accessibility is more than a technical issue – it’s part of our customer service and our commitment to inclusion. We want to create a website that works for as many people as possible and that can be adapted to different needs. We see accessibility as an investment in quality, service and usability.
We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 at least Level AA, which is the international standard for web accessibility. These guidelines are designed to ensure that websites are understandable, usable, robust, and accessible to all users.
How we work with accessibility
We use a combination of manual testing and automated tools to ensure that our website is as accessible as possible. As part of this work, we use CookieYes Accessibility Widget, which gives our visitors the opportunity to make their own adjustments such as:
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Change text size and line spacing
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Adjust contrast levels and color combinations
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Switch to dark mode or high contrast mode
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Pause and hide animated elements
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Navigating with keyboard and alternative controls
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Make your website compatible with screen reader applications
Technical measures and design principles
To create a user-friendly and inclusive website, we work according to the following principles:
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All images, product photos and graphic elements have descriptive alt texts
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Headings are structured in a logical order (H1, H2, H3) to facilitate navigation with assistive devices
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Texts are written in plain language with a focus on comprehensibility
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Forms are available and include clear labels, error messages, and instructions
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PDFs and downloadable documents are optimized for screen readers
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The website is responsive and adapted for computer, tablet and mobile
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We use clear color contrast between text and background to make reading easier.
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Interactive elements are designed to be easy to use even without a mouse
Content strategy and accessible text
We actively work to write texts that are easy to read and adapted to different users. Our product descriptions contain clear specifications, clear instructions and structured information. We avoid unnecessary jargon and always try to use terms that are generally understandable.
Continuous development and review
Accessibility is not a finished project, but an ongoing process. We update and improve our website continuously, based on both new technical capabilities and feedback from users. At least twice a year, we conduct a review of the entire website to identify and address any barriers.
We also train our team in accessibility principles and incorporate them into our work routines. All new features and content are reviewed from an accessibility perspective before publication.
Feedback and contact
We welcome comments, questions and suggestions on how we can improve our accessibility. If you experience any problems when using our website, such as certain information not being available, we would like you to let us know. This way we can take action quickly.
You can contact us in the following ways:
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E-mail: we**@**hp.se
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Phone: 031–87 87 55
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Postal address: VI HP AB, Byalagsgatan 13A, 418 74 Gothenburg
We always try to provide feedback as quickly as possible and initiate necessary improvements without delay.
Third-party services and integrations
Some parts of our website contain content or features provided by third parties, such as payment solutions, embedded videos or social media features. While we strive to make these available, we cannot always guarantee full control over the accessibility of these services. We therefore encourage third-party providers to comply with WCAG and other relevant standards.
Our ambition going forward
We want to continue to be a role model in e-commerce for assistive devices by offering a website that is easy to use for everyone. Our goal is to constantly be at the forefront of digital inclusion and to contribute to a more accessible online healthcare and assistive devices sector.
By shopping with us, you support a company that takes accessibility and usability seriously and that works to ensure that everyone, regardless of their circumstances, feels welcome and can shop safely and easily.
Accessibility statement Read here